payment issues 16/02/24

On Thursday we launched our fantastic re designed site which now is much easier for you to navigate and earn all that lovely free Dosh. As far as launches go, we thought it went pretty smoothly, that was until a few of our lovely users let us know there was something wrong! When we moved over to the new site we decided to make all your payments that were pending, payable – so you wouldn’t have to wait the normal pending time. But, we’ve looked into the issue and realised that there was in fact a bug which has meant that all of these pending amounts have been added to your account twice! Unfortunately, although we want you guys to earn as much Dosh as possible, if we let you cash out all this extra Dosh then we’d probably have to shut up shop in about 3 days! This means that in order for us to fix the issue we have had to reset payments from today (Friday) onwards and that’s why you’re receiving this email. You will notice that your payment will be cancelled and your payable balance will drop, but please rest assured that we will make sure that you are paid all of the Dosh you have legitimately earned. We are currently still working on fixing this issue so unfortunately we can’t make any payments today but we should be back up and running by Monday. Sorry for the inconvenience. A big thank you to all the users that pointed out the issue, you’re the best!